Cookies & Privacy Policy
Read how btc-exchange.io uses cookies, processes limited data, protects visitor information, and handles privacy requests for site users.
Overview
This Cookies & Privacy Policy explains how btc-exchange.io collects, uses, stores, and protects information when you visit the website. It also explains how cookies and similar technologies may be used to improve website functionality, security, and performance.
By using btc-exchange.io, you agree to the practices described in this policy, subject to your rights under applicable data protection laws.
Who we are
btc-exchange.io is an English-language website focused on Bitcoin exchange content and related service-style pages.
For privacy inquiries, please contact: Email: [email protected]
Information we may collect
We may collect limited categories of information when you use the site.
Information you provide directly
If you contact us by email, we may receive:
- your email address
- your name or alias, if included
- the contents of your message
- any attachments or related information you choose to provide
Information collected automatically
When you visit the site, certain technical data may be collected automatically, such as:
- IP address
- browser type and version
- device type
- operating system
- referring pages
- pages visited
- date and time of access
- approximate geographic region
- basic usage and interaction data
This information is typically used for analytics, performance monitoring, fraud prevention, and website security.
How we use information
We may use collected information to:
- operate and maintain the website
- respond to messages and support requests
- monitor traffic and improve usability
- detect abuse, suspicious activity, or technical issues
- comply with legal obligations
- protect the site, users, and infrastructure
We do not sell personal data to third parties.
Cookies
Cookies are small text files stored on your device when you visit a website. They help websites function properly and can also be used for analytics and preference management.
Types of cookies we may use
Strictly necessary cookies
These cookies are essential for basic site operation, security, and page delivery.
Performance and analytics cookies
These cookies help us understand how visitors use the website, such as which pages are visited most often and how users navigate the site. This helps us improve site structure and content quality.
Functional cookies
These cookies may remember limited user preferences or interface settings to improve usability.
Third-party services
btc-exchange.io may rely on third-party tools or providers for analytics, hosting, security, embedded content, or exchange-related functionality on commercial pages. These providers may process limited technical information in accordance with their own privacy practices.
If an exchange widget or similar functionality is present on transactional pages, interactions with that tool may also be subject to the privacy terms of the relevant service provider.
We encourage users to review the policies of any third-party service they interact with through the site.
Legal basis for processing
Where applicable under relevant data protection law, we process data on one or more of the following bases:
- legitimate interest in operating, securing, and improving the site
- consent, where required for non-essential cookies or similar technologies
- compliance with legal obligations
- communication requested by the user
Data retention
We retain information only for as long as reasonably necessary for the purposes described in this policy, including:
- maintaining site operations
- responding to inquiries
- preserving security logs
- meeting legal, accounting, or compliance obligations
Retention periods may vary depending on the nature of the data and the reason it was collected.
Data sharing
We may share limited information with:
- hosting providers
- analytics providers
- security and anti-abuse providers
- legal or regulatory authorities where required by law
- professional advisers where necessary to protect rights or comply with obligations
We do not share personal data more broadly than necessary for these purposes.
International users
btc-exchange.io is accessible internationally. If you access the site from outside the country where site infrastructure or service providers are located, your information may be transferred to and processed in other jurisdictions.
By using the site, you acknowledge that data protection standards may differ across countries.
Your rights
Depending on applicable law, you may have rights including:
- the right to request access to personal data
- the right to request correction of inaccurate data
- the right to request deletion in certain cases
- the right to object to certain processing
- the right to request restriction of processing
- the right to withdraw consent where processing relies on consent
- the right to lodge a complaint with a relevant supervisory authority
To exercise a privacy-related request, contact: Email: [email protected]
Cookie choices
If non-essential cookies are used, you may be able to control them through your browser settings or consent tools made available on the website.
Most browsers allow you to:
- block cookies
- delete stored cookies
- limit cookies to selected sites
- receive alerts before cookies are placed
Please note that disabling some cookies may affect site performance or functionality.
Security
We take reasonable technical and organisational measures to help protect information against unauthorised access, misuse, loss, or disclosure. However, no internet transmission or storage system can be guaranteed to be completely secure.
Users should avoid sending highly sensitive personal data through unsecured email unless necessary.
Children's privacy
btc-exchange.io is not directed to children. We do not knowingly collect personal information from individuals who are below the age required under applicable law to use digital services independently.
Policy updates
We may update this Cookies & Privacy Policy from time to time to reflect operational, legal, or technical changes. The latest version published on this page will apply from the date of posting.
Contact
For any questions about this policy or personal data processing, contact: [email protected]